Scammers, falsely representing legitimate companies with which you may or may not do business, may contact you regarding receiving a refund for an overpayment you made or an error in their billing. To receive the refund, they just need you to give them your login credentials for Online Banking or ask to remote into your computer while you login to Online Banking. Then they can get the funds sent to you right away.
No one should need to access your Online Banking to send you money. Money can be sent via ACH, a check, or applied to your bill with that company. Never give your Online Banking credentials to anyone.
Be sure to check out our Blog or our page on Facebook for fraud tips every Friday. We’ll cover different types of fraud as well as red flags to help you identify when it might be a scam.
Remember, if you have questions about a possible fraud situation or just an uneasy feeling about a phone call, text, email, or transaction, feel free to contact the Fraud Department at (605) 934-2500.