Teller in Rock Rapids
JOB SUMMARY:
Provides a variety of customer savings, checking and credit account transactions, as well as customer services such as sales of money orders and traveler’s checks. Responsible for comprehensive, prompt and efficient customer transactions. Balances cash drawer at the end of the shift and compares totaled amount to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Cashes checks and disburses funds after verifying signatures and sufficiency of funds to support withdrawals
- Accepts deposits, confirming accuracy of transaction
- Prepares, verifies, and issues cashiers’ checks, savings bonds, and correspondent drafts
- Enters transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts
- Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents
- Identifies and capitalizes on opportunities to promote new banking services
- Calculates daily transactions using appropriate technology
- Balances all monies in cash drawers at the end of shifts
- Serves as the receptionist for the office, greeting visitors and applicants
- Answers phones, directs calls to appropriate individuals or departments
- Maintains a work area that ensures the safety of all negotiables and confidential records
- Prepares monies for deposit or shipment to branch banks
- Orders a cash supply to meet daily needs
- Performs other related duties as assigned
REQUIRED SKILLS/ABILITIES:
- Excellent communication and interpersonal skills
- Ability to promote a positive image of the bank
- Ability to type and use computer keyboard efficiently
- Proficient with Microsoft Office Suite or similar software
- Ability to maintain professionalism and tact in stressful situations
EDUCATION AND EXPERIENCE:
- High School Diploma or equivalent required.
- Previous experience working directly with the public is preferred
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
- Prolonged periods standing
- Must be able to lift up to 15 pounds at times
- Must be able to talk and hear
- Required to use hands and fingers, to handle or feel
- Vision abilities required by this job include close vision
- The working environment is generally favorable with standard office equipment available. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The noise level in the work environment is usually moderate.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This job description does not constitute an employment agreement. This job description is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions with the position. While this job in intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.